Supply Chain

Globalisation, ever changing supply-chain partners and the increasing number of partners demanding communication via their web portal mean that information flow in today’s supply-chain is more challenging than ever. Even for those partners who can support an Electronic Data Interchange, EDI communication, it typically takes 3 moths to set up. In all practicality EDI is only viable for large partners with multiple daily interactions, while mid-size and smaller partners are to be handled partially or fully manual. Consequently companies in the supply-chain are suffering under an increasing amount of manual data extraction and delivery processes which both impacts the profit margin and the data quality.
Smart RPA enables you to eliminate the labor-intensive manual data processes required to manage the complex and time-sensitive relationships between suppliers and partners. This is especially important for onboarding new partners or for partners where data interchange is happening at lower frequency, for example only once a week. Smart RPA enables you to set up data interchange in hours or days without dependency of the partner, giving your company unprecedented business agility and large cost savings. With the revolutionary new approach of the Kofax Kapow BPA platform it is easier than ever to implement automation across both internal and external portals, green-screen legacy systems and interchange formats like Excel, CSV and XML while eliminating slow, costly, error-prone and repetitive manual tasks.

Smart RPA enables you to automate or improve B2B processes like:

  • Bidding & quotes on B2B portals
  • Ordering & tracking with customers and contractors
  • Supplier onboarding & reporting
  • Automatic filling of customs forms

As well as internal processes like:

  • Internal reporting (Excel)
  • Data synchronization between disparate systems
  • Post-acquisition IT system merger
  • Billing & Collections
  • Marketing intelligence, competitor monitoring
  • Manual customer services
Learn how Arrow automated the data interchange with partners where EDI was not a viable option saving hundreds of hours per month of manual error-prone processes.