Ensuring that the robots are within your organizational policies, that they live up to quality standards, and have extensive logging to ensure compliance with regulations. Simply put, figuring out how to govern your automation efforts is a substantial task – and increasingly important, regardless of whether the automation is by RPA, regular coding or other means. The goal of this project is to set up the structures that ensure your robots live up to your internal standards, and that you have the necessary overview of how processes are being run, along with who has the responsibility for each robot.

The Operating Model is, to put it simply, how the factory runs. It is the model that takes you from wanting to automate processes through choosing the right processes, understanding them properly, designing a viable automation solution, developing the robots, rolling out the robots, and maintaining, supporting and optimizing them.
To some, coming up with an operating model seems a daunting task – others may even neglect setting up the processes for it. Either way, not having procedures in place, which ensure quality, value and maintainability in the future, RPA projects rarely live up to their promise of tremendous returns on investment. Worse, it may even end up being yet another source of Rogue IT, in the form of super-powered macros that your employees use without ensuring the proper logging or documentation of what has been done.
In advising you on your Operating Model, we bring a plug-and-play model, that is easily tailored to your organization and wishes. Rather than making all the hard learnings through the same mistakes as those organizations that have taken this journey already, we help you with the do’s and don’ts that will save you headaches, time, and money.

An obvious core factor in building up your RPA capability is to have the right people. This entails both having the right number of people in the right roles, and that the people filling these roles have the necessary capabilities. Deciding who to bring into your RPA team depends on a variety of factors, including the scope of automation.
Typically, an RPA team consists of a team leader, a number of analysts and a number of developers. Establishing the team size, deciding the mix of roles and judging the skills required from the team members is what we can help with, while you are responsible for the recruitment.