SmartRPA Survey 2021

SmartRPA has a long and unique history of working with RPA and intelligent automations and are constantly upgrading skillset and knowledge on market trends, in particular challenges and opportunities facing users of RPA.

For this purpose, SmartRPA conducted a series of interviews with both existing and new customers and several advisory boards regarding the major challenges that companies were facing when scaling their RPA initiative. Conducted in the period June 2020 to April 2021, the findings of these are characterized and summarized in this survey paper, highlighting the majority of issues enterprises are facing in both their daily running of RPA environments, as well as the strategic and operational consequences of these challenges.

Please fill out the form to receive a copy of the survey